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Frequently Asked Questions
You can access your subscription in our subscription portal by requesting an account invite. Please use the email address your order was place with and as always, please check your SPAM folder if you don’t see an email.
Yes, you can apply discount codes by logging into your account and adding the code to your customer portal. If you have any issues adding your code, please reach out to firstname.lastname@example.org.
You can pick a specific date when you log into your account, edit frequency, and use the calendar to pick the date that would work best for you. Our team is always here to help if you need to adjust your order date. Please reach out to email@example.com with any questions.
In your customer portal, you can update the quantity, swap for a different product, change pack size (if available) or add additional products to your active subscription without canceling.
You do not have to contact us to update your shipping address, but we can change it if needed. You can log in to your account and click “shipping addresses” in the top menu to edit or add a shipping address.
Everyone’s Talking About Us
”I love Culturelle probiotics! I give them to my daughters too!“
“Culturelle 3-1 is great tasting as well as a great working probiotic. In my opinion there Is nothing that matches it.”
“All the products from this brand are amazing. I use them for my kiddos, husband, and myself. I would highly recommend them to anyone.”